Terms and Conditions
Welcome to China Taste! By accessing and using our services at https://chinataste.site/ or visiting our restaurant located at 1280 Sweet Home Rd, Buffalo, NY 14228, you agree to be bound by the following terms and conditions. Please read them carefully as they govern your interaction with our establishment.
How to Place an Order or Reservation
At China Taste, we offer multiple ways for you to enjoy our delicious menu items, whether dining in or taking out. To make a reservation, you can simply give us a call at (716) 568-0080 or visit our restaurant in person. We recommend booking in advance, especially on weekends and holidays, to ensure we can accommodate your preferred time.
For takeout orders, you have the convenience of placing your order online through our website at https://chinataste.site/. Our online menu features a variety of Chinese dishes, from classic favorites to house specialties. Once you’ve made your selections, simply follow the instructions to complete your order, and your meal will be ready for pickup at your convenience.
If you’re planning a group event or special occasion, please contact us ahead of time so we can arrange seating and ensure the best dining experience for your party.
Payment Methods
At China Taste, we aim to make your dining experience as smooth as possible by offering a variety of payment methods. We accept all major credit cards and debit cards. In addition, you can pay with cash if you prefer.
For online orders, payments can be securely processed via our website. You will be prompted to enter your payment information during checkout, and our system ensures that all personal and payment details are kept confidential and protected.
We also accept mobile payment options like Apple Pay and Google Pay, allowing you to settle your bill with just a tap.
Reservation and Order Cancellation Policy
We understand that plans can change, and you may need to adjust your reservation or cancel an order. If you need to cancel a reservation, please notify us at least 24 hours in advance. This allows us to manage our seating arrangements more efficiently and accommodate other guests.
For takeout or online orders, cancellations should be made as soon as possible after placing the order. Please note that if your order has already been prepared, we may not be able to provide a full refund, but we will do our best to find a reasonable solution.
Refund Policy
Customer satisfaction is our top priority at China Taste. If there is an issue with your order, whether it's incorrect items, missing ingredients, or any other concern, please contact us immediately.
For dine-in customers, we encourage you to speak with our staff directly if any problems arise during your meal. For takeout or delivery orders, please reach out to us within 24 hours of receiving your food. Depending on the situation, we will offer a replacement, or provide a partial or full refund.
For refunds on online payments, the amount will be processed back to the original payment method. Credit card refunds may take 3-5 business days to reflect in your account, depending on your bank.
Allergy and Dietary Information
At China Taste, we strive to accommodate the dietary needs of all our customers. However, it’s important to note that our kitchen handles ingredients such as shellfish, nuts, gluten, and other potential allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that our dishes will be completely allergen-free.
We encourage customers with specific dietary restrictions or food allergies to inform us when placing their order. Our team will do their best to accommodate your needs, but we advise exercising caution if you have severe allergies.
Menu and Pricing
China Taste makes every effort to ensure that the prices and dishes listed on our website and in-house menu are up-to-date. However, prices are subject to change without notice. We strive to provide accurate information, but there may be occasional discrepancies between the prices listed online and the final cost.
Please note that availability of certain dishes or ingredients may also vary depending on supply. If an item you’ve ordered is unavailable, we will inform you promptly and offer alternative options.
Limitation of Liability
While we aim to provide the best possible dining experience, China Taste will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services. This includes, but is not limited to, delays, errors, or omissions in food preparation, as well as any inaccuracies in online order fulfillment.
By using our services, you agree that China Taste shall not be responsible for any losses or damages, including those related to allergies or dietary restrictions, unless there is clear evidence of negligence on our part.
Changes to Terms and Conditions
China Taste reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review the terms regularly. By continuing to use our services after changes have been made, you agree to be bound by the updated terms.
Contact Information
We value open communication with our customers. If you have any questions or concerns regarding our terms and conditions, please feel free to reach out to us.
- Address: 1280 Sweet Home Rd, Buffalo, NY 14228
- Phone: (716) 568-0080
- Website: https://chinataste.site/
Our staff is always ready to assist you with any inquiries or feedback you may have.
Conclusion
Thank you for choosing China Taste! We look forward to providing you with exceptional service and delicious meals. We encourage all our customers to review these terms and conditions to ensure a smooth and enjoyable experience. If you have any questions, don't hesitate to contact us.
